Salon Etiquette

Appointments

You are able to schedule an appointment via our on-line booking service. First time guests or new or differing treatments scheduled require mandatory consultation forms for your treatment. Unfortunately if you are late to your appointment you may be required to have your treatment shortened or re book your service to accommodate the next scheduled guest. For longer spa treatments and packages we require a booking fee to secure the booking.

Cancellation of Appointments

Should you need to cancel or postpone a booking you are able to do this via the book now button please ensure to give 24 hours notice. For Spa treatments and packages the booking fee is non-refundable if less notice is given.  Beauty Unleashed value your time and your business and ask for your assistance in helping the Micro Spa run an up to date schedule so we can ensure you receive the very best!

Mobile Phones

Mobile phones, Laptops, IOS and all electronic devices should be turned to silent whilst visiting Beauty Unleashed as we pride ourselves on creating the perfect ambient environment for yourself and all other visiting guests. No exceptions please.

Gift Vouchers

Lost or stolen gift cards are not replaceable. Gift cards are not redeemable as cash, and are transferable but are not refundable. Gift vouchers can only be validated when presented at the time of purchase with a valid date and personalised number/ code. Gift vouchers are now available to buy online only

Returns

Beauty Unleashed is happy to accept returns within 30 days of purchase however, the product must be unopened and can be exchanged only with a valid proof of purchase. 

Sale items are not refundable and discounted ex display products.

Children

All Beauty Unleashed Guests must be over the age of 16. Law requires any minor under the age of 16 to be accompanied by their guardian at the time of treatment. Children under this age are not covered to be in the salon environment by our insurance therefore bringing them along to your appointment you do so against our company policy. Please note the Micro Spa is a sanctuary for relaxation and bringing very young children will disturb your quality of treatment and others and will be refused.

Special Requirements or Conditions 

If you are currently suffering a health or medical condition, contagious disease you are required by law to inform staff of any concerns. These concerns may include but not limited to medications, pregnancy, muscular joint pain, blood pressure, skin disorders and blood diseases and viruses. Please inform staff of any health issues as it may affect the ability to perform your treatment.